Report a problem with bins and litter
You can report a missed bin collection, order new bags or tell us about litter in the street as well as other issues.
To report an issue you can use one of our reporting forms. If you would prefer to speak to someone you can phone us on 01792 635600 (Monday - Thursday 8.30am - 5.00pm, Friday 8.30am - 4.30pm).
Missed recycling and rubbish collection
Report a non-collection of your recycling, household, kitchen or garden waste. Please wait until after 1.00pm on the day of your collection to give the crews enough time to have completed your area.
Request more recycling bins and bags
If you are unable to collect bags and bins from one of our local stockists then you can ask them to be delivered to your home.
Report litter in the street
Report litter in the street so we can deal with it.
Report flytipping
Notify us of flytipping of household or business waste. Flytipping is a criminal offence, and if caught you could be prosecuted.
Report dog fouling
Report dog fouling for cleaning or report a person who allows their dog to foul the highway.
Report a syringe or needle
Needles and syringes should be disposed of safely using a sharps box. If you find a syringe or needle in a public area then do not touch it but report it to us as soon as possible. We will then have it removed safely.
Report an overflowing litter bin
Report a litter bin that is overflowing so we can empty it.
Tell us about problems with public toilets
If you have a problem with any of our public toilets please tell us. If there are staff on site please report problems to them first so we can sort the problem quickly.
Report dog fouling bin to be emptied
Report a dog fouling bin that has not been emptied for us to deal with.
Report flyposting
If you see flyposting then report it to us. Flyposting is a criminal offence, and if caught, flyposters could be prosecuted.
